How Do I Download My XEQUALS Presets?

Go to “My Account.”
Log in with your XEQUALS Username and Password.
Find your downloads in “Recent Orders.”

How Do I Install My XEQUALS Presets?

Installing XEQUALS Presets for Lightroom is a snap!

How do I install Adobe Camera Raw (ACR) Presets For Phtoshop?

This is also super easy to do.

How Do I Best Use My XEQUALS Presets for Lightroom and Photoshop?

Easy as 1, 2, 3.

Install them in Lightroom or Photoshop
Select your favorite image.
Shape that beautiful piece of visual sculpture using XEQUALS unique Tone, Mix, and Grain film Presets

It really is that easy.

We’ve laid the groundwork for you with a simple, easy-to-replicate workflow from a seasoned pro that shows you the true velocity of editing you can achieve with the platform. Check out A professional printer’s approach to using XEQUALS presets.

We also have examples of how using the XEQUALS Platform within Lightroom or Photoshop can help you develop your unique style in our step-by-step guide to photography style.

If you’re the kind of photographer who gets inspired by real-world examples then see how everything fits together to create awesome experiences.

Can I Seamlessly Upgrade To Other XEQUALS Products?

You betcha!

All of our products are modular not only in their use but in how you implement them in Lightroom or Photoshop and will live in sweet harmony on your system!

Can I Use XEQUALS Presets for Lightroom and Photoshop On My JPG Files?

Uhhhhh, yeah!

While shooting in RAW is ideal, we know you sometimes you want to use JPG’s or other compatible formats too, and we’re way cool with that.

How About My Video Files, Will They Work On Those?

Oh yeah! You can color grade any Lightroom compatible video format with any of our Presets using the Library Module.

How Do I View My Order Status?

Go to “My Account.”
Log in with your XEQUALS Username and Password.
Find your shipping and tracking details in “Recent Orders.”

Are your products customizable?

No, our shirts are sold as non-customizable items. We offer a range of pre-designed items for you to choose from.

How long does it take to receive my order?

Orders typically take 7-10 business days to be processed, produced, and shipped. We use USPS Priority Mail for shipping, which ensures reliable and efficient delivery. You can always check your order progress on your Oder page.

Can I track my order?

Yes, we provide order tracking for your convenience. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery. You can also always check your order progress on your Oder page.

What if I receive a defective or damaged item?

Just contact us if you have problems with your order and we’ll make it right!

What is your return policy?

Just contact us if you have problems with your order and we’ll make it right!

Can I cancel my order after it’s been placed?

We understand that circumstances may change. If you wish to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but cancellations may not be possible if your order has already entered the production phase.

Do you offer international shipping?

No, we currently do not provide International delivery.

How do I know which size to order?

Our shirts are designed to fit true to size. However, for your convenience, we’ve provided a detailed sizing chart on each product. We recommend comparing your measurements with our chart to ensure the perfect fit. If you’re in between sizes, it’s usually best to size up.

What happens if the shirt I want is on backorder?

If a shirt is on backorder, it means that the item is currently out of stock but will be available soon. We’ll provide an estimated delivery date on your order. Rest assured, we prioritize backordered items and will ship them out as soon as they’re available.

What Credit Cards Do You Accept For Payment?

XEQUALS can accept VISA, MasterCard, American Express, JCB, Discover, and Diners Club cards for payment on any products and services we offer.

Do You Accept PayPal?

We’ve been accepting PayPal for years – you’re totally covered!

Do You Accept Checks Or Money Orders?

Nope.

Is Your Stuff Secure?

First off … YES and YES.

For your own security, and the security of the entire XEQUALS community, we’ve done a few things to take our obsession with security as far as we can:

Our entire website (that’s right, EVERYTHING you view on our site), is wrapped is a 256-bit SSL Certificate.

You see that Lock icon in your browser? That’s a good thing!

All Payments are processed by Stripe or PayPal, and these trusted partners take your security just as seriously as we do.

How can I contact your customer support team?

You can reach our customer support team right here. We are here to assist you with any inquiries or concerns.

XEQUALS

Inside every one of us is an amazing photographer.